Operations & transport

The process begins with the consignor or the logistics service provider commissioned by the consignor. They create the eCMR in the system and enter all relevant transport data, for example:

• Consignor and consignee details
• Description of the goods
• Quantity, weight, packaging
• Loading and unloading location

The document is then sealed for the first time using the consignor’s eSEAL. This secures the initial version of the transport document technically and legally.

Once created, the eCMR is made accessible to all parties involved. This is typically done via:

• QR code at the loading bay
• Link sent by email or SMS
• System integration via API

Drivers and external parties can access the eCMR either through their own platform or via a directly integrated driver app. If this is not possible, an alternative guest access option is available through the web browser on a mobile device.

The driver arrives at the consignor’s premises and checks in at the loading bay or warehouse.
The eCMR is opened directly on the mobile device via:

• Web browser on smartphone / tablet
• QR code or link

The driver does not need to navigate complex system steps or perform additional scans in different applications at every stage of the process. Access is deliberately streamlined and takes place directly within the operational workflow at the loading bay.

The driver:

• checks the shipment, quantity and condition
• documents any reservations or discrepancies, if applicable
• confirms receipt of the goods

The updated version is then secured using the driver’s signature (on behalf of the carrier).

During the journey, no permanent system access is required. If necessary, the eCMR can be opened on the smartphone at any time.

The driver delivers the goods to the consignee. The consignee also opens the eCMR via:

• Web browser on smartphone / tablet
• QR code or link

Here too, access is provided directly in the browser without requiring a login.

The consignee checks the:

• completeness of the delivery
• condition of the goods
• consistency with the information in the transport document